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ASG Global Terms of Use and Terms of Sale
THIS IS AN IMPORTANT LEGAL DOCUMENT AND GRANTS YOU SPECIFIC
AND LIMITED RIGHTS AS OUTLINED IN EACH LINK BELOW,
EACH OF WHICH IS INCORPORATED HEREIN BY REFERENCE.

YOU AGREE TO THESE RIGHTS AND LIMITATIONS AS A CONDITION OF SALE.

Terms of Use

Terms and Limitations of Sale

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Written by James Childers | 11 December 2008

ALL Goods and Services (ASG Products) offered for sale on all Artemis Solutions Group Websites
are subject to all of the following restrictions:

Limitations: WITH REGARD TO INFORMATION ON ASG PRODUCTS IN THE WEBSITE OR MATERIALS NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED IN THE WEBSITE OR MATERIALS. EXCEPT AS PROVIDED IN ASG'S TERMS AND CONDITIONS OF SALE FOR SUCH PRODUCTS, ASG ASSUMES NO LIABILITY WHATSOEVER, AND ASG DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF ASG PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY PATENT, COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT.

Use of ASG Products: ASG products are not intended for use in medical, life saving, life sustaining applications, satellite TV card production, cloning, identity theft, cloning of credit cards, manufacturing identification cards issued by ANY government agency (other than the agency itself),  or any other purpose which violates US Federal or State Law or the Laws of the United Kingdom.

UNLESS OTHERWISE AGREED IN WRITING BY ASG, ASG PRODUCTS ARE NOT DESIGNED NOR INTENDED FOR ANY APPLICATION IN WHICH THE FAILURE OF THE ASG PRODUCT COULD CREATE A SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR.

Changes to Specifications: ASG may make changes to specifications and product descriptions at any time, without notice. Designers must not rely on the absence or characteristics of any features or instructions marked "reserved" or "undefined." ASG reserves these for future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to them. The product information on ASG Web Sites or Materials is subject to change without notice. Do not finalize a design with this information.

Returns and Exchanges: The following products are considered "consumables".  These items are highly susceptible to changes in temperature, humidity, other environmental factors.  These products can be easily damaged by misuse, mishandling, improper storage, or improper encoding and other factors outside of our control.  These items, if returned, cannot be re-sold by us as new.

As such the following products DO NOT QUALIFY for ANY return privilege once received by the customer:

  • PVC ID Cards
  • Magnetic Stripe Cards
  • Smart Cards - Contact or Contactless
  • ID Card Ribbons
  • ID Card Cleaning Kits
  • ID Card Rollers, repair parts, and cleaning cards.
  • Other "Consumable Products"
  • Software and Software Developer Kits
  • Custom Printed and/or Encoded Cards with Prior Proof Approval
Please use the utmost care to ensure that you are ordering the correct product and part number for your ID Card Printer or the correct card type for your Smart Card Project as the above products WILL NOT BE ALLOWED AN RMA for ANY reason.  Our smart cards conform to the ISO7816 or ISO14443 Specification and our Magnetic Stripe Cards conform to the ISO7811 specification but do NOT come pre-encoded or pre-programmed. ALL SALES ARE FINAL ON THE ABOVE PRODUCTS.

IF These products are damaged in transit, we will file a claim with the carrier and replace the product.  No other accommodation will be provided. Non-defective Biometric and ID Card Printer products sold by iQBio or its affiliated companies are sold on a no-return basis once installed. Verified Defective product must be returned to iQBio for replacement or refund within 10 days of RMA (Return Merchandise Authorization). 

To request an RMA for a qualified product, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 10 days of making your purchase. Non-defective products with a valid RMA must be returned within 15 days of purchase - Non Defective, qualified products with an RMA authorization are subject to a 15% restocking fee and must contain ALL of the original components in new sellable condition. To request an RMA for a qualified product, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it   within 10 days of making your purchase. Due to Government Regulations issued by the US State Department some of our products may not be available for International delivery or for delivery to unauthorized individuals.

These limitations are listed on the Internet at the US Treasury's Department of Foreign Assets Control

Due to sanctions authorized by the US Government, we will NOT accept ANY orders from countries/organizations listed below:

  • Cuba
  • Iran
  • Libya
  • Korea (DPRK)
  • Syria
  • Organizations or Individuals identified as being allied with the organization known as Al Qaeda.
  • Organizations or Individuals identified as being allied with the organization known as Hezbollah.
  • Other Countries, Organizations or Individuals as decreed by US Presidential Order, US Law or Sanction.

Orders for product will not be accepted from Nations or organizations defined as trade sanctioned by OFAC http://www.treas.gov/ofac

Orders or requests for quotations that do not conform to the following US Government OAC guidelines will NOT be accepted and will be reported to the OFAC.

The Above Requirements are Binding on ALL ASG Related Companies World-Wide

Why? - The anti-boycott provisions of the Export Administration Regulations (EAR) apply to all "U.S. persons," defined to include individuals and companies located in the United States and their foreign affiliates. These persons are subject to the law when their activities relate to the sale, purchase, or transfer of goods or services (including information) within the United States or between the U.S. and a foreign country.

This covers U.S. exports and imports, financing, forwarding and shipping, and certain other transactions that may take place wholly offshore.Generally, the TRA applies to all U.S. taxpayers (and their related companies). The TRA's reporting requirements apply to taxpayers' "operations" in, with, or related to boycotting countries or their nationals. Its penalties apply to those taxpayers with foreign tax credit, foreign subsidiary deferral, FSC (Foreign Sales Corporation), and IC-DISC (Interest Charge-Domestic International Sales Corporation) benefits.

Due to political instability, rampant fraud and other mitigating factors, ASG as a policy does not accept ANY orders from the following countries / regions:

  • The Continent of Africa (with the exception of Egypt and South Africa)
  • Nigeria (YES, we realize that Nigeria IS in Africa, but we state it twice for emphasis)
  • Yemen
  • Myanmar
  • Other regions, nations or individuals as decided by Artemis Solutions Group's Internal Policy

Some hardware and software may be restricted by the manufacturer or the US Government to domestic delivery. If this is the case with an item on your order, we will contact you by email detailing the limitations imposed on a particular product in our inventory and offer you the opportunity to purchase a different product or cancel your order.  You may be required to affirm in writing the final destination of any product sold for export purchased from Artemis Solutions Group.

If you have any questions regarding our international ordering policies, please email us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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